!Restored: AC 11 crashing a lot now.....

[Anonymous]

My Archicad is crashing consistently on startup w/ certain projects now. Only recently has this been happening. Tried re-installing AC11, updates etc.
My bug ID is: 2008-04-22-18-45-51-8258.
Need help with this ASAP.
Thanks.

[Greg Kmethy]

Adrian,

As a general rule, please contact your ArchiCAD reseller for technical support. I did look into this now, and this is a crash that happens in a system component, "kernel32.dll", not Archicad. Please scan your system viruses and malware. If it does not help, you might need to repair your system to fix this.

[Anonymous]

Thanks. I reset my system to an earlier date and it seems to be working now. I think it was a download of windows messenger that caused the problems.