andrewzarb wrote:
I would like to add that the excellent support from Graphisoft Australia means that when you have a problem nobody wants to talk to you.
You have to send an email and when they are ready they call or email back.
Unless you pay a premium to become a member of theis support scheme over and above the purchase price.
Well stated part of the the Problem is getting a reply.
Martin here in Australia we offer service to all our customers second to none.
So if you need help you know where to find us
Laszlo Nagy
Graphisoft Melbourne
Author of Virtual Tutor for ArchiCAD
Almost 30 days since the AC10 launch in Adelaide & NO reply or info on the Questions Raised at that meeting
I'll bet they didn't even take notes. Only interested in signing you up so you could take advantage of the discount that ran out at Midnight.
Then had the nerve to suggest to some clients there orders were just delayed when this was apparently because there were some concerns over weather or not they would qualify for the discount because the EFFICIENT MELBOURNE Office failed to send all the orders to the Sydney Office after they had apparently misplaced some of them.
Which must be what they call helping to show people how an amazing piece of software can help a business grow, prosper and become efficient & they do all this just so they get the most out of your investment.
Obviously Our Problem is believing absolute crap.
Ha, Been there. When I received my copy of "Virtural Tutor"...... I was surprised at how different you looked in the DVD case photo and your avatar.
And I
