Security Update for Archicad 22-25 and License Manager Tool

[Oleksandra Vakariuk]

Starting August 6, 2024, TLS 1.2 is the minimum required protocol version for Graphisoft products and services that require an online connection.

Depending on your Archicad version, you might need to update Archicad and/or License Manager Tool. This change impacts only our Windows users, so no action is required from users on macOS.

Please check below if you need to install the security update based on your Archicad version.

Archicad 28 & newer

No need to install the update.

Archicad 25 Update 4 (6002) - Archicad 27

Install to update the License Manager Tool.

Archicad 22 - 25 Update 3 (5002)

Install to update Archicad and License Manager Tool.

Archicad 21 & older

Legacy versions are not updated.

Download the update here. It is also available in the Updates section of our website.

Important Note: The security update has one global installer that updates all Archicad 22 – Archicad 25 Update 3 versions, localizations, and License Manager Tool. If you have several affected products on your computer, you will need to run the update only once.

The Archicad 22 – Archicad 27 users who enabled the automatic Check for Updates feature are notified about this update.

Below, please see the list of functions that do not work using the old protocols.

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License Manager Tool

Connection to the server cannot be established

Affects products: License Manager Tool

A server communication error appears when proceeding from the License Manager Tool Welcome page and when downloading and uploading the license keys: 

Archicad

Users cannot log in with Graphisoft ID

Affects versions: Archicad 20 - Archicad 25 Update 3

The Start Archicad dialog will indicate that Archicad cannot connect to the Graphisoft ID server: 

Trying to sign in with Graphisoft ID from the Archicad Help menu or Status Bar (bottom right of your screen) will give the same error in a pop-up: 

Note: Starting with Archicad 25, users must sign in with their Graphisoft ID to access their license. In prior versions, it was necessary only to get SSA/Forward benefits. 

BIMx models cannot be uploaded

Affects versions: Archicad 17 - Archicad 25 Update 3

BIMx Hyper-model cannot be published without a Graphisoft ID login.

GSM objects cannot be uploaded to or downloaded from the BIM Components Portal

Affects versions: Archicad 16 - Archicad 25 Update 3

The validation of the Registration Number is unsuccessful:

In addition, no results are available from the Object Portal when searching for an object within the Object Tool Settings, so the object cannot be downloaded and embedded from the web. The Warning icon informs about the problem; hovering over it brings up the same error message as when validating the registration number.

Surveys cannot be downloaded, and results cannot be uploaded

Affects versions: Archicad 24 - Archicad 25 Update 3 

Archicad does not detect any available surveys; it appears as though they have already been filled out: 

Online Help cannot be opened

Affects versions: Archicad 17 - Archicad 25 Update 3 

If Online Help is available, clicking on any UI element's Archicad Help or Help menu will redirect the user to Offline Help instead of Online Help. 

If the Offline Help is not downloaded, then after clicking on the Archicad Help, a web page notifies the user about an internet access issue. There is a redirect link on the page to download the Offline Help.