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License outage
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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

The language version of archicad 27 in the selected folder is not supported by archicad 27.2.1 ....

Yvonne
Advocate

Posting this on behalf of my colleague who uses a MAC - the download and install of archicad 27 was fine but he tried to install the update this is the error message he got. Any one know why? 

image.png

 

Operating system used: Mac Apple Silicon M1 chip

AC26 | Win11 | 64 bit | 32Gb RAM | Intel i9-9900K @ 3.60GHz
1 REPLY 1
Barry Kelly
Moderator

Your colleague is trying to install an update that is the wrong language version for the installed Archicad.

i.e. they have Archicad AUS language version installed but they are trying to install the INT language update.

 

In Archicad, go to HELP menu and check for updates.

It will take you to the correct update download.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

Setup info provided by author