can't install ArchiCAD 11 (os x) on MacBook Pro

[Anonymous]

I have successfully downloaded the installation package, and received the email with the user name and registration key. The installation wizard proceeds through to the user name and serial screen, however after having entered my info, the "next" bottom remains ghosted (unclickable). So I am unable to proceed with the installation. I have tried the both the educational and the trial avenues, as well as a new serial. Any ideas? I may try re-downloading the installation package. Any ideas?

[Thomas Holm]

Make sure you're the admin user. Then repair permissions, run all maintenance scripts, clean caches etc and restart.

The process is easier with a free utility like OnyX http://www.titanium.free.fr/pgs/english.html - run it's Automatic option with the default settings.

Then try again.

[Anonymous]

Thomas,

Thank you for your quick reply. I am undertaking your suggestions, and will attempt to reload the program. Thanks again.

Regards,
Peter

[Anonymous]

errr,

Still not letting me hit "next". I have insured that I an admin, run onyx, etc. any other options here?

[Anonymous]

minnesota wrote:
errr,

Still not letting me hit "next". I have insured that I an admin, run onyx, etc. any other options here?

next is gray meaning the user name and serial doesn't match , if you are using copy and paste highlite the user name only not the whole line !! trust me its a trivial thing but it happen ed to me!! try it.

p.s: be sure you registered for Intel Mac system .