can't sign in to my Archicad Solo

[jamesfleming]

I can't open Archicad, says"can't find License" even though graphisoft just renewed my monthly license. I go to license info, all it says is "BIM" license, which I never had and never signed up for. I have a SOLO license.Tried to figure out but can't.

Help! This is effecting my business. my subscription code is , SAYS IT WAS RENEWED 3-19-2025

[Karl Ottenstein]

I feel your pain... but this Community of users is not tech support.  You need to contact your local technical support to resolve this.  It is possible that there is some kind of "back-office" thing going on with the renewal date being today... and that it will work on its own tomorrow after some mysterious overnight process... but I'd still contact tech support immediately.