Installation & update
About program installation and update, hardware, operating systems, setup, etc.

i can't register as a student

miksheyn
Newcomer

hello


I'm trying to download the Archicad student version, but I get stuck in "myarchicad" student registry with no more options to fill
after the window selected "student" the next field does not provide selection options

4 REPLIES 4
Barry Kelly
Moderator

Does the same happen if you try a different browser?

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
miksheyn
Newcomer

i've tried chrome, opera and edge

Barry Kelly
Moderator

When I go to MyArchicad, I don't see any way of downloading any new software.

I don't have the option to register as I already am, so I can't help there.

But when I go to the HELP link I get this.

 

BarryKelly_1-1648110243450.png

 

So maybe there is a problem with the site.

 

If you can, contact you local Archicad support - there is a contact link in MyArchicad (and that does work for me).

It should tell you who your local support is.

They should be able to help you get a student license.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Minh Nguyen
Graphisoft Alumni
Graphisoft Alumni

Hello,

 

Thank you for the question and I am very sorry about the experience!

In this situation, I suggest reaching out to the local support as soon as possible. Perhaps a field was missing when configuring the MyArchicad license options on the local market, thus you didn't have any option to choose from.

 

Please let me know if you have any further questions, and thank you very much for your understanding!

 

Best regards,

Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

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