im in big trouble again , conflict between archicads

[Anonymous]

i have been using AC 13 64bit for a while on my new workstation and sent the older 2 pcs for re-instalation and maintanance and when my old notebook came back i wanted install AC10 32bit to it and it happened , no problems but as soon as i pluged back my wibu key to the workstation the AC 13 didnt want to work it starts and stays on the first page and says not responding
is there any 911 phone for that kind emergency situtations im stucked really bad

[David Larrew]

Be sure you let your AC reseller know that you are having problems. Have you tried plugging the WIBU into another USB port to see if it works to rule-out your USB to not be the problem?

[Anonymous]

Did you have the key plugged in when you installed the program? The read me file warns against this, but I don't know the possible harm. Maybe a reinstall of the Wibu drivers would help.

[Anonymous]

yes everything is working and all kind of reinstalations didnt work , the only thing which fixed the problem was : go to C:\Documents and Settings\Administrator\Graphisoft and delete the all the files