cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 
2024 Technology Preview Program

2024 Technology Preview Program:
Master powerful new features and shape the latest BIM-enabled innovations

Installation & update
About program installation and update, hardware, operating systems, setup, etc.
SOLVED!

reauthentication not working

heathldesign
Expert

all of a sudden, i am being prompted to reauthenticate each time i start AC. but when i do:

The resource you are looking for has been removed, had its name changed, or is temporarily unavailable. it's warning me to reauthenticate within 19 days now. i keep trying, but it won't let me.

 

MAC Studio 2022 M1 Max, 32 GB RAM, 10 cores, AC27 5030 Apple Silicon USA
1 ACCEPTED SOLUTION

Accepted Solutions
Solution

Open Archicad and create a new blank file. Go to the Help Menu and sign out of the license. Quit Archicad. At the Start Screen log back in with your Graphisoft ID and it should work. 

Lee Hankins
ArchiCAD 4.5 - Archicad 27UKI Apple Silicon 27.2.1
macOS Sonoma (14.5)

View solution in original post

2 REPLIES 2
Solution

Open Archicad and create a new blank file. Go to the Help Menu and sign out of the license. Quit Archicad. At the Start Screen log back in with your Graphisoft ID and it should work. 

Lee Hankins
ArchiCAD 4.5 - Archicad 27UKI Apple Silicon 27.2.1
macOS Sonoma (14.5)

Thanks Lee, that sorted it.

 

MAC Studio 2022 M1 Max, 32 GB RAM, 10 cores, AC27 5030 Apple Silicon USA