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reauthentication not working

heathldesign
Expert

all of a sudden, i am being prompted to reauthenticate each time i start AC. but when i do:

The resource you are looking for has been removed, had its name changed, or is temporarily unavailable. it's warning me to reauthenticate within 19 days now. i keep trying, but it won't let me.

 

MAC Studio 2022 M1 Max, 32 GB RAM, 10 cores, AC26 5003 Apple Silicon USA
1 ACCEPTED SOLUTION
2 REPLIES 2

Solution

Open Archicad and create a new blank file. Go to the Help Menu and sign out of the license. Quit Archicad. At the Start Screen log back in with your Graphisoft ID and it should work. 

Lee Hankins
ArchiCAD 4.5 - Archicad 27UKI Apple Silicon 5003
macOS Ventura (13.5.2)

Thanks Lee, that sorted it.

 

MAC Studio 2022 M1 Max, 32 GB RAM, 10 cores, AC26 5003 Apple Silicon USA

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