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SOLVED!

reauthentication not working

heathldesign
Expert

all of a sudden, i am being prompted to reauthenticate each time i start AC. but when i do:

The resource you are looking for has been removed, had its name changed, or is temporarily unavailable. it's warning me to reauthenticate within 19 days now. i keep trying, but it won't let me.

 

MAC Studio 2022 M1 Max, 32 GB RAM, 10 cores, AC27 5030 Apple Silicon USA Sequoia 15.1. AC 27, 6000 USA
1 ACCEPTED SOLUTION

Accepted Solutions
Solution

Open Archicad and create a new blank file. Go to the Help Menu and sign out of the license. Quit Archicad. At the Start Screen log back in with your Graphisoft ID and it should work. 

Lee Hankins
ArchiCAD 4.5 - Archicad 28 Apple Silicon 27.3 | 28 Apple Silicon
macOS Sequoia (15.1.1)

View solution in original post

2 REPLIES 2
Solution

Open Archicad and create a new blank file. Go to the Help Menu and sign out of the license. Quit Archicad. At the Start Screen log back in with your Graphisoft ID and it should work. 

Lee Hankins
ArchiCAD 4.5 - Archicad 28 Apple Silicon 27.3 | 28 Apple Silicon
macOS Sequoia (15.1.1)

Thanks Lee, that sorted it.

 

MAC Studio 2022 M1 Max, 32 GB RAM, 10 cores, AC27 5030 Apple Silicon USA Sequoia 15.1. AC 27, 6000 USA