Favorite - library

[Polar Bear]

Hello Experts,
Maybe easy question:
I am not able to save certain library items onto favorite: such as some doors and some windows.
What i am doing wrong???

Thanks a lot!

Kind Regards
Martin

[Barry Kelly]

That door is taking part in some sort of connection (Solid Element Operation?) - you can see the grip icon in your image.
Maybe that is why it can't save as a favourite?

Barry.

[Minh Nguyen]

Dear Martin,

Thank you very much for the report!

I looked in our database, and there was a similar case with saving a door as a Favorite. We found out that the door used a marker that was not found in the loaded libraries, thus Archicad failed to save the door as favorite. I'm wondering if that's the case here?

If not, I would like to ask for the file for further checking. Please let me know if you need a secure place to upload the file also!

Thank you very much!

Best regards,
Minh

[Polar Bear]

Hello,

Thanks for the reply,
Yes a secure place would be good. The same happens with one of the window.

Thanks a lot.

Kind Regards
Martin

[Minh Nguyen]

Dear Martin,

Thank you very much! I sent you a link in Private Message where you can upload the file directly to us for further investigation.

Please let me know when it is ready!

Best regards,
Minh