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RussPC
Participant

Missing library parts and can't use license manager.

Hey all,

 

I got a new PC so I have a fresh install of 27 on my computer.

When I open the license manager I get a server connection error. I can download and upload my license through Archicad.

And when I open existing projects I am missing library parts. Then when I try to add them from BIM Components I get another error. No idea what's going on here. Anyone have an idea of how to fix this?

 

Operating system used: Windows 10 22H2


BIM Import.png

 

 

 

 

 

 

 

 

 

 

Library Parts.png

 

 

 

 

 

 

 

 

 

 

 

 

License Manager.png

 

 

1 Solution

Accepted Solutions
Barry Kelly
Moderator

Try installing this security update.

This is the INT version - just change to your language version before downloading (not sure if there is a difference).

 

https://graphisoft.com/resources-and-support/downloads/?section=update&localization=INT&product=arch...

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

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2 Replies 2
Barry Kelly
Moderator

Try installing this security update.

This is the INT version - just change to your language version before downloading (not sure if there is a difference).

 

https://graphisoft.com/resources-and-support/downloads/?section=update&localization=INT&product=arch...

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
RussPC
Participant

A simple answer, that I didn't think of. Thanks Barry, that seems to have done the job.

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