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Libraries & objects
About Archicad and BIMcloud libraries, their management and migration, objects and other library parts, etc.

"A serious error occured during download"

Anonymous
Not applicable
When I search for a library part and download and embed it, I very often get the
"A serious error occured during download" error.

Am I doing something wrong? What's the deal with this error?
12 REPLIES 12
vistasp
Advisor
Hi MaxamAC. Are you referring to the built-in search for objects that downloads from BIMcomponents? Could a firewall be blocking access?

Knowing your OS and ARCHICAD version helps us give better answers so you might like to add that info to your signature.
= v i s t a s p =
bT Square Peg
https://archicadstuff.blogspot.com
https://www.btsquarepeg.com
| AC 9-27 INT | Win11 | Ryzen 5700 | 32 GB | RTX 3050 |
Anonymous
Not applicable
Yes, object downloads from Bim Components. It doesn't seem to happen all the time... maybe just on some objects?

Archicad 19 on Max OS Yosemite 10.10.5

I'm connected to the net tru a typical home cable connection, no corporate network or such thing.

Thanks!
vistasp
Advisor
Can't think of what it could be apart from a file corruption during download. If you try the same object again does it work?
= v i s t a s p =
bT Square Peg
https://archicadstuff.blogspot.com
https://www.btsquarepeg.com
| AC 9-27 INT | Win11 | Ryzen 5700 | 32 GB | RTX 3050 |
Hmooslechner
Rockstar
got the same message..

Similar occures at 3.15 in this tutorial-Video :

https://www.youtube.com/watch?v=mpDofUFCmHo
AC5.5-AC27EduAut, PC-Win10, MacbookAirM1, MacbookM1Max, Win-I7+Nvidia
vistasp
Advisor
Apparently, this is a known issue that will be fixed soon.

http://archicad-talk.graphisoft.com/viewtopic.php?p=246056
= v i s t a s p =
bT Square Peg
https://archicadstuff.blogspot.com
https://www.btsquarepeg.com
| AC 9-27 INT | Win11 | Ryzen 5700 | 32 GB | RTX 3050 |
Katalin Borszeki
Graphisoft
Graphisoft
Hi, ARCHICAD used to send a "Serious Error" message when downloading from BIMcomponents.com, however this bug has already been fixed and is in the 4011 update. Tx, k
Katalin Borszeki
Implementation Specialist
GRAPHISOFT

http://helpcenter.graphisoft.com - the ArchiCAD knowledge base
Anonymous
Not applicable
MaxamAC wrote:
When I search for a library part and download and embed it, I very often get the
"A serious error occured during download" error.

Am I doing something wrong? What's the deal with this error?
Hi MaxamAC,

What version of ARCHICAD are you running? ARCHICAD 19? Have you tried updating to Hotfix 4011? Try download Hotfix 4011 from, http://www.graphisoft.com/downloads/archicad/updates/

You could visit, https://bimcomponants.com, locate your library parts and download them from here as an alternative.
Anonymous
Not applicable
I get this area A LOT. I am on a Mac.

El Capitan v10.11.6.
2x2.26 GHz Quad-Core
32 GB
ATI Radeon HD 4870 512 MB

ArchiCAD Version 19, Build 7014

FIOS Internet
Anonymous
Not applicable
KatalinBorszeki wrote:
Hi, ARCHICAD used to send a "Serious Error" message when downloading from BIMcomponents.com, however this bug has already been fixed and is in the 4011 update. Tx, k
I recently experience this error a lot... is it back or is this update not part of AC 20?
Screen Shot 2017-04-26 at 17.33.58.png