ArchiCAD Prokit Core Package for FRA Collaborate Subscription Plan

[Martin Jules]

Although Graphisoft’s release notes for Archicad 30 state otherwise, the ProKit Core package is not included in my FRA subscription plan:

Nothing is true. 

Operating system used: Windows

[Laszlo Nagy]

It seems that different markets have different components included in the Archicad Studio and Archicad Collaborate Subscriptions. I have just compared what is included in the German and Canadian markets:

https://www.graphisoft.com/en-de/plans-and-products/archicad-studio/#whats-included

https://www.graphisoft.com/en-ca/plans-and-products/archicad-studio/#whats-included

So yes, it seems that ProKit Core is included in both the Archicad Studio and Archicad Collaborate Subscriptions in Germany, but not included in Canada. What is also true is that in Germany, you pay more for Subscription.

But in any case, you could talk to your local reseller and ask him about this, and whether it will change in the future. Graphisoft just recently bought Central Innovation, so the integration of these tools into the Graphisoft portfolio may not be complete. I am just guessing here, hopefully, your local reseller will know more about these plans.

[Martin Jules]

It is hard to justify this difference based on market conditions or subscription costs. Actually, Collaborate subscribers in France and Martinique both pay €239/month, but those in France receive ProKit Core, while those in Martinique do not:

Graphisoft Archicad Collaborate | Price & Subscription plans | France

Graphisoft Archicad Collaborate | Price & Subscription plans | Martinique

The local resellers are unable to provide an answer either.

[Martin Jules]

Furthermore, the company should ensure that its business practices treat customers fairly, regardless of their location.

[Lingwisyer]

Not offering it to all markets was a "business decision".

https://community.graphisoft.com/t5/Licensing/Prokit-Core-not-installing-with-collaboration-subscrip...

@Noemi Balogh wrote:
ProKit Core features are only available on the following markets:

• Austria (GER)
• Australia (INT)
• Belgium (FRA)
• Denmark (INT)
• Finnland (INT)
• France (FRA)
• Germany (GER)
• Netherlands (INT)
• New-Zealand (INT)
• Norway (INT)
• Sweden (INT)
• Switzerland (FRA only)

ProKit Suite, however is availabe for all Collaborate license holders.

https://community.graphisoft.com/t5/Licensing/Prokit-Core-not-installing-with-collaboration-subscrip...

The language of your AC subscription seems to be independant of availability... So though it is available for AC30 FRA in Belgium, France and Switzerland, it is not for AC30 FRA in Canada...

[Martin Jules]

Excluding customers in certain regions from benefits offered elsewhere under comparable subscription plans could reasonably be perceived as unfair geographic discrimination, particularly when those restrictions are not clearly disclosed. Is this policy a pretext to exclude customers from some regions? 

Were all customers properly informed before converting or renewing their subscriptions? Could this ad have misled us? 

Graphisoft Archicad Collaborate | Price & Subscription plans | France

Could this ad raise concerns about misleading advertising? Misleading advertising could also be unlawful, so the company should communicate more carefully.