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CenkOzden
Contributor

BIMcloud As a service

Hi Everyone,

 

We have BIMcloud as a Service licence subscription.

 

When I try to enter our BIMcloud as a Service account it gives this error. Error-messages.903

 

I couldn't login our BIMcloud as a service account. What is the reason of this error & how can we solve it?

 

Thank you in advance.

 

Screen Shot 2022-11-07 at 15.58.22.png

1 Solution

Accepted Solutions
CenkOzden
Contributor

Hello,

The issue has been solved. The reason we get error 903 is, the BIMcloud As a service license is set up as "Bring your own license."

The Graphisoft team helped to solve our problem very quickly. Thank you very much.

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4 Replies 4
CenkOzden
Contributor

We pay for the service and couldn't use it. 

 

This is something urgent to be solved!

Bawar Tanay
Enthusiast

i think its because Graphisoft had a update 5 and 6 november european time. on the saas.

i read that somewhere.

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Laptop: Alienware M18 R1 | windows 11 pro | i9-13900HX | RTX 4070 8 GB | 32 GB RAM
CenkOzden
Contributor

Thank you Bawar. I hope it will be sorted soon. But the issue is still there. 

CenkOzden
Contributor

Hello,

The issue has been solved. The reason we get error 903 is, the BIMcloud As a service license is set up as "Bring your own license."

The Graphisoft team helped to solve our problem very quickly. Thank you very much.

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