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i can't renew the licence, it expires after 14 daysm the server says an error when I try to renew.
Maybe try a web browser in 'private' mode.
Not sure if that will work or if it is actually a problem with the web site.
Have you tried the 'Get in touch' button?
That will give you the contact details of your local support.
unfortunately private mode dosen't help. 😞