We value your input!
Please participate in Archicad 28 Home Screen and Tooltips/Quick Tutorials survey

Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.
SOLVED!

MacOS Ventura upgrade - Codemeter Driver Damaged - how to remove?

Karl Ottenstein
Moderator

Somewhat similar to this topic:

https://community.graphisoft.com/t5/Setup-License-forum/Unable-to-access-CodeMeter-driver-macOS-Vent...

 

My CM key is not recognized, so went to system preferences which shows that I have the current version of the CodeMeter driver as given on the Graphisoft download page:

https://graphisoft.com/downloads/protection_key

 

When I attempt to start the CM service, I get this message:

 

Screenshot 2023-01-25 at 10.31.47 AM.jpg

 

When I click on Move to Trash, I get:

 

Screenshot 2023-01-25 at 10.32.01 AM.jpg

 

I'm guessing this means more than just deleting the Codemeter app from the Applications folder?

 

Running into this after accidentally upgrading to Ventura 13.2 when I was trying to just update to Monterey 12.6.3 😪

 

One of the forum moderators
AC 28 USA and earlier   •   macOS Sonoma 14.7.1, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
1 ACCEPTED SOLUTION

Accepted Solutions
Solution
Karl Ottenstein
Moderator

Resolved.  Leaving this thread in case it helps someone else...

 

The Graphisoft download site linked above provides CodeMeter Driver 7.40

 

The WIBU Systems download site gives version 7.51 as the most recent version, dated 2022-09-02

https://www.wibu.com/us/support/user/downloads-user-software.html?tx_wibudownloads_downloadlist%5Bac...

 

(That link may or may not work - go to the main wibu.com site if so.  By the time someone finds this topic, the most recent version may of course be newer than 7.51)

 

The downloaded Codemeter package includes both an uninstaller and an installer.

 

Using the 7.51 uninstall and then install, everything is working.

 

One of the forum moderators
AC 28 USA and earlier   •   macOS Sonoma 14.7.1, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB

View solution in original post

3 REPLIES 3
Solution
Karl Ottenstein
Moderator

Resolved.  Leaving this thread in case it helps someone else...

 

The Graphisoft download site linked above provides CodeMeter Driver 7.40

 

The WIBU Systems download site gives version 7.51 as the most recent version, dated 2022-09-02

https://www.wibu.com/us/support/user/downloads-user-software.html?tx_wibudownloads_downloadlist%5Bac...

 

(That link may or may not work - go to the main wibu.com site if so.  By the time someone finds this topic, the most recent version may of course be newer than 7.51)

 

The downloaded Codemeter package includes both an uninstaller and an installer.

 

Using the 7.51 uninstall and then install, everything is working.

 

One of the forum moderators
AC 28 USA and earlier   •   macOS Sonoma 14.7.1, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
Tim Ball
Expert

I have had this problem and had to get a new key

Tim Ball

AC26, iMac

User since V5
cocoloco
Expert

this just happened to me too, second time in this year. Unfortunately the license is lost (no license found in the codemeter). Waiting now for support :(((((( Today I did cleaning cache and famous new MacBook update. 

MacBook Pro, Sonoma: 2.6 GHz 6-Core Intel Core i7, Intel 16GB mem,
Archicad Solo 26 and 27 (in testing mode)