2021-12-06 05:37 PM - last edited on 2023-05-11 09:51 AM by Noemi Balogh
I was out of town and let my monthly license lapse, since I wouldn't be using it for 3 weeks. I've just renewed it, and the license manager tool says everything is up to date, and it's downloaded to my computer, but when I try to open my projects, the program says that my license update was unsuccessful. I did "downgrade" to solo this month, as I have no need for teamwork, etc. Is that my problem? If so, any suggestions for how to get things running again?
Thanks!
Solved! Go to Solution.
2021-12-06 06:02 PM
I figured it out - Solo is a completely different application. 🤗
2021-12-06 06:02 PM
I figured it out - Solo is a completely different application. 🤗
2022-03-03 12:21 PM
Hoping you can help as it seems you've solved your issue... I keep getting the same message. any tips please?