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2024 Technology Preview Program

2024 Technology Preview Program:
Master powerful new features and shape the latest BIM-enabled innovations

Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.
SOLVED!

License Update Issues

ejapplekamp
Newcomer

I was out of town and let my monthly license lapse, since I wouldn't be using it for 3 weeks. I've just renewed it, and the license manager tool says everything is up to date, and it's downloaded to my computer, but when I try to open my projects, the program says that my license update was unsuccessful. I did "downgrade" to solo this month, as I have no need for teamwork, etc. Is that my problem? If so, any suggestions for how to get things running again?

Thanks!


Screen Shot 2021-12-06 at 8.36.28 AM.png

1 ACCEPTED SOLUTION

Accepted Solutions
Solution
ejapplekamp
Newcomer

I figured it out - Solo is a completely different application. 🤗

View solution in original post

2 REPLIES 2
Solution
ejapplekamp
Newcomer

I figured it out - Solo is a completely different application. 🤗

Hoping you can help as it seems you've solved your issue... I keep getting the same message. any tips please?