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Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

License not found

jorge_y
Beginner

Hi,
I have a network license server and everything works right locally in the office, but I have a problem when I want to connect over vpn from outside with a specific laptop. The codemeter webadmin shows all the licenses online, but archicad refuses to open. The same laptop with the same configuration opens archicad without problems or errors when locally connected in our office over wifi. 
The laptop has windows 11 on it, the server is on linux, and we have openVPN on the gateway server, also linux. The license server is a windows on a virtual machine. We have other workstations, laptops and desktops, mac and win, which work from the outside over the same vpn configuration without problems. Only in one specific case we can't open archicad on it and I have no clue what is lacking in the connection in it.
I didn't find any errors in log, and I don't know how to diagnose it. I was thinking to use a sniffer to see in  the sesion for a hint, but any advice will be welcome. 
cheers

j.

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