PROBLEM with trial/education license and using ARCHICAD 24

[Anonymous]

Hey there, I am having an issue where I have an EDU license, but every time I open archicad it is telling me that my trial license is over and can only open the demo version... I have uninstalled and reinstalled the programme bu that didnt seem to do the trick. I have also tried getting into the License Manager programme but I dont understand the difference between the activation and serial keys... Could someone please help, Im desperate as im using this for an assignment!

[Minh Nguyen · Accepted solution]

Hello,

Thank you very much for the question and I am very sorry about the experience!

When you activate a trial license, a file called trial.lic is created in the following location:

on macOS: users/shared/ARCHICAD/AC_xx_xxx/
on Windows: C:\Program Data\ARCHICAD\AC_xx_xxx\

By deleting this file, Archicad will ask for entering a new license when you start it, from here you can enter your new Educational license.

Please let me know if it helps with the issue!

Best regards,
Minh

[Anonymous]

Thanks heaps! Worked fine.
I still cant open my trial file however - i have a pdf saved of the file but it wont open the .pln, any chance you know how to fix this too?

[Minh Nguyen]

Hello,

Thank you for the feedback! Glad to hear that Archicad is running now.

Unfortunately, the Trial file can only be converted to Full using a commercial license on the same machine where the file is made. I will send you the instruction in a Private Message for this case.

Best regards,
Minh