About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

Retrieve soft key

Marla B

I downloaded my key into my old laptop that I hadn't used in a couple of years.  Then when I tried to upgrade my Archicad to the version on my desktop, the laptop crashed.  IT guys were not able to save it.  Bought a new laptop, but now how do I replace the key since I can't upload the old one from the crashed laptop???

Karl Ottenstein

You have to contact technical support for your country, which is typically the distributor you purchased from.

One of the forum moderators
AC 27 USA and earlier   •   macOS Ventura 13.6.3, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB

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