Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

Retrieve soft key

Marla B
Newcomer

I downloaded my key into my old laptop that I hadn't used in a couple of years.  Then when I tried to upgrade my Archicad to the version on my desktop, the laptop crashed.  IT guys were not able to save it.  Bought a new laptop, but now how do I replace the key since I can't upload the old one from the crashed laptop???

1 REPLY 1
Karl Ottenstein
Moderator

You have to contact technical support for your country, which is typically the distributor you purchased from.

One of the forum moderators
AC 27 USA and earlier   •   macOS Ventura 13.6.3, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB

Didn't find the answer?

Check other topics in this Forum

Back to Forum

Read the latest accepted solutions!

Accepted Solutions

Start a new conversation!