cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
search
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
2024 Technology Preview Program

2024 Technology Preview Program:
Master powerful new features and shape the latest BIM-enabled innovations

Join here
Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

no license detected

CONVERGENCES
Participant

‎2023-09-04 09:05 AM

We ordered last week a subscription including ARCHICAD FRA and BIMcloud 

When we connect to ARCHICAD with our user account/email address, the software noted we don't have a valid key for this user.

 

When we connect to the GRAPHISOFT site, the new subscription ordered is not included in the available licenses. (There is no license). Can you tell us how we can access the license ordered ?

 

Labels:
0 Likes
1 REPLY 1
Barry Kelly
Moderator

‎2023-09-04 09:19 AM

With matters regarding licensing, you will be better off contacting your local Archicad support people.

They should be able to help you with it.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
0 Likes

Didn't find the answer?

Check other topics in this Forum

Back to Forum

Read the latest accepted solutions!

Accepted Solutions

Start a new conversation!

Create new topic