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2017-02-10 02:33 AM
You may notice quite a significant increase in the cost of your Agreement since your last renewal date. Please let us
explain.
Recently, we implemented an updated finance system to support the new Central Innovation business structure. In doing
so, this identified that our former system has been incorrectly calculating the yearly contract value of each of our customers'
Select Subscription Agreement.
Whilst this error has ultimately been benefiting our customers - in other words, the total cost of our customer's Select
Agreement each year has been significantly lower than the Recommended Retail Price, unfortunately we are no longer in a
position to continue this practice. In order to meet our Supplier's continued increase of annual costs for Select and to
provide the additional services that Central Innovation have built and continue to build into the Agreement we must
standardise our prices.
Of course, we will respect your decision if you choose not to renew your contract with us as a result of this price increase.
Please bear in mind however, that unfortunately we will no longer be able to provide you with three of our most popular
Select Agreement benefits - the latest version of ARCHICAD (version 21 offering exciting new features), key plug
insurance, or access to our Technical Support team. Currently a 1 step upgrade* to come back on to Select to get access
to these is $3,157 + GST.
We do hope that you will continue to see the benefits of remaining part of the ARCHICAD community and a valued
customer of Central Innovation. If you have any questions, we encourage you to contact your Account Manager.
2017-05-25 02:58 AM
Gareth wrote:Unfortunately my select agreement came due just recently and without the benefit of a trial run with V21 ( I didn't qualify as a beta tester...too small or just Australia)and the cost increase, I declined to continue with the subscription
I have had my grizzle about this too (directly with Central Innovation).
I quite like the Aus WinDoor Builder (but it is released later and later each year to the point where you might be lucky to get 7 months benefit from it), and the Joinery add on is pretty useless and so too are most of the Aus Library parts.
The Tech support is excellent and I have used it on a few occasions and the response times are quite fast. it is worth noting that I use the Tech support less and less each year.
However, and I have tried explaining this to them, it is difficult to justify maintaining the Select Agreement when costs keep increasing.
In a nutshell, it's only the new version of ArchiCad that has actually kept me in the Select Agreement, and let's face it, many of the new versions haven't exactly been that brilliant.
I also see no point in buying Cadimage addons to perform tasks that ArchiCad should be doing in the first place...!!
This may well be my last year of the subscription too.
2017-06-02 03:44 AM
2017-06-23 02:23 AM
2017-08-24 03:00 AM