Check for Updates not working

[Anonymous]

I've just tried the Check for Updates feature on the Help menu. Unfortunatly, I get an error message, "This Page Cannot be Displayed" when I select Check for Updates on the Help Menu. Is this a temporary problem? Is there another way to update ArchiCAD 9?
Thanks,
John

[Greg Kmethy]

John,

What is the more detailed error message? The important info is always in the small text... I checked and believe that our site is working properly.

Greg

[Anonymous]

John

I had this problem yesterday too, I got sidetracked , did something else and when I came bback it had finally loaded. weird.

[Anonymous]

gkmethy wrote:
John,

What is the more detailed error message? The important info is always in the small text... I checked and believe that our site is working properly.

Greg

Greg,
I've pasted a screen shot of the error message below. The URL for that page is:
http://com.hq.graphisoft.com/support/archicad/downloads/update.html?_submitted=1&version=9&lang=USA&...
Thank you,
John

[Ben Odonnell]

John,
here is your right link, http://www.graphisoft.com/support/archicad/downloads/update.html?_submitted=1&version=9&lang=USA&build=1746&platform=Win&type=FULL

Seems as though some one has written in the wrong url in the us version.

HTH.
Cheers.
Ben

[Aaron Bourgoin]

My US version has the right link. It tells me I have Build 1965.

The URL Ben supplied points me to a previous build.

[Anonymous]

Ben wrote:
John,
here is your right link, http://www.graphisoft.com/support/archicad/downloads/update.html?_submitted=1&version=9&lang=USA&build=1746&platform=Win&type=FULL

Seems as though some one has written in the wrong url in the us version.

HTH.
Cheers.
Ben

Ben,
What about Addin such as Archistair? Will I need to reinstall these Add-Ins?
Will this change the URL in the Help menu or do I need to check with you for future updates?
Thanks,
John

[Ben Odonnell]

John,
You will not need to reinstall your other add-ons like ArchiStair. The updater updates ArchiCAD/Plotmaker only.

For your other question, I'm not sure to be totally honest with you. Hopefully the update will fix the URL problem.

Cheers.
Ben

[Anonymous]

The updater did not seem to be able to find ArchiCAD. I browsed to:
C:/Program Files/Graphisoft/ArchiCAD 9 where ArchiCAD.exe lives but the updater did not seem to work.
What can I do to update ArchiCAD 9:?:
Thanks,
John

[Ben Odonnell]

John,
Have you installed ArchiCAD some were else? May be on another partition, e.g D:\ ?

Basically all the updater is saying is that it can't find an ArchiCAD to update.

HTH.
Cheers.
Ben