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Our customers might be experiencing service disruptions due to a global outage at Microsoft Azure. Our team is actively monitoring the situation and working to minimize the impact. Thank you for your patience and understanding.
And if you want to include 2D elements, you will need to group those with at least one 3D element in the floor plan(s) before going to the 3D window and grouping them again.
The good thing about AC12 is that it if you edit a multistory group in plan it will show all the elements over all stories as selected.