I wish Graphisoft didn't surcharge resale buyers over $2000.

[vfrontiers]

So I have two keys and as it turns out, the economy stinks and I need to sell one of my "assets" to make ends meet. I figure that with the investment made in ArchiCAD over the past 10+ years (and 10 before that with other companies money) that there would be some equity in it.

So following proper procedure, I contact my reseller to find out how to go about selling (I've done it before, so I knew there were some hoops to jump thru). It is here I find out that after I sell my ArchiCAD Key to a 3rd party, THEY will HAVE TO PAY over $2000.00 to register the key in their name!

Ok... so I flipped my lid... and shot back an angry email... but the only response I got... "Well, try reselling AutoCAD" ...

Yes, I am still miffed. I just wonder how many people out there actually know about this policy. The policy has changed over the past 20 years. I am curious about when and how I actually AGREED to this policy. But, like everyone else here, I gloss of the EULA's. Apparently this policy changed around April this year. I am not clear how a company can sell me a product (asset) and then continue, after the fact, to create policy that removes all equity from it.

And the real questions is WHY? "How could it possibly cost $2000.00 to change a name and address in a database? To be fair (someone has to) $600 of it is a FORCED enrollment in the ArchiPLUS program. So at least the buyer will get the next upgrade (if it happens within a year).

Sorry for venting. I love ArchiCAD. I like the people that work there. I like my reseller. I just think this policy is WRONG. So on my tombstone will hang 2 ArchiCAD 12 keys (can't afford to upgrade any longer with this policy in place).

[Erika Epstein]

Have you in other countries confirmed with your resellers that this is true outside the US?

[Anonymous]

Erika wrote:
Have you in other countries confirmed with your resellers that this is true outside the US?

I talked to the Portuguese reseller today and he said nothing changed, there is no charge for selling a license.

[Dennis Lee]

It must be a GSUS thing then. Ah the high cost of EVERYTHING in the US...

[Karl Ottenstein]

Dennis wrote:
It must be a GSUS thing then. Ah the high cost of EVERYTHING in the US...

Well, not quite. The retail price of a new AC license in the US is less than in all other countries I believe I've heard on various other thread here.

Anyway... kudos to Belgium and Portugal for treating their customers well.

More feedback from other countries?

Karl

[Anonymous]

I think graphisoft will close this loophole once they find out...
All companies are the same, they just want to harvest their customers...

[Karl Ottenstein]

jocontreras wrote:
they just want to harvest their customers...

Harvest? I hope not:
http://www.youtube.com/watch?v=ghXf1qjEkWY

[Anonymous]

Sorry for my english... My intention was to write "shear the customer"
(an expression in spanish-As to shear sheep) I dont know if it translates well.
Anyway I think most of the readers of the forum knew what I wanted to express...

[Eduardo Rolon]

working from spanish, shouldn't it be 'Fleece'?
though I would use another word…

[Anonymous]

Karl wrote:

jocontreras wrote:
they just want to harvest their customers...

Harvest? I hope not:
http://www.youtube.com/watch?v=ghXf1qjEkWY

:lol:

"Soylent Green"
-DT

[Anonymous]

Actually, on second thought, this new outrageous (no advanced warning) charge to existing AC users just might turn out to be a good thing.

The up and coming competitors must be licking their chops right now.
Thinking, WOW, G.S. sure gave us an opening to eventually win over once
loyal Archicad customers. Thinking; “this is just what we have been waiting for!”
“Now it should be easier to get long term financing to go after the disenfranchised (now not so loyal bound) AC users.”

And this would no doubt work to AC users favor, as more options is almost always a good thing.

Good short term thinking G.S.
Thanks!