object preview box in AC 10?

[Anonymous]

Hello fellow AC users, I have a few friends on AC 10...and well they couldn't find the preview box? where can this be found and/or how to activate/enable it....if it were possible?

Thanks!

Oh yeah I'll attach an image that will describe what I'm talking about better....just in case I have used wrong terms or something. Take note: The first image is from AC 9..the second on AC 10...and my buddies are wondering where could they find the same thing in AC 10?....because it seems not to be appearing....and they have already tried reinstalling AC 10.

[Anonymous]

2nd image from ac 10

[Ben Odonnell]

Junior ,
Have they loaded their libraries correctly? Seems strange. I haven't seen this problem before. If you go through explorer, all of the library parts are in their respective folders, right?

I checked quickly in my Archicad10 and it seems fine, well here any way.

Cheers.
Ben

[Link]

I haven't seen this problem before.

Me either. The only preference that even comes close to this pertains to the Library Manager.

Simply letting us know the build number, version (INT, US, etc) and where they got it from would sure help!

Cheers,
Link.

[Anonymous]

Link wrote:
Simply letting us know the build number, version (INT, US, etc) and where they got it from would sure help! .

I'll get back to you with the software and hardware specs later this evening...

[Anonymous]

Well, here it is:

Version: International AC 10
Build:
Platform: Windows XP Professional (P4)

Note: Couldn't get the build just yet...but im assuming its the first build of AC 10.

[Link]

That could be a big part of the problem unfortunately. Anything before build 817 is probably not worth discussing. Please make sure they have the latest update, via the Help menu.

Also, you didn't mention where they got it from. Who is their reseller?

Cheers,
Link.

[Anonymous]

Link wrote:
That could be a big part of the problem unfortunately. Anything before build 817 is probably not worth discussing. Please make sure they have the latest update, via the Help menu.

Also, you didn't mention where they got it from. Who is their reseller?

Cheers,
Link.

Oh, sorry about that....I know that they get Archicad directly from Germany. And as for the build, well...I still gotta find out.

[Anonymous]

I just had this problem on a PC in the office. I asked GS and they said they had seen it before but it was very rare and an OS problem.

they suggested reinstalling all Windows Updates and that it would be fixed after that. OF course when I attempted to reinstall Service Pack 2 everything got screwed up and I had to reinstall XP with the Repair option selected. After that everything is fine.

3 hours to fix it!

BTW, it also affect some other items like the ToolBox Palette and certain drop-down menus in the Work Environment.

Good luck,

[Djordje]

Had it happen in freshly installed 9.

XP not updated - keep the auto update on, unless you know EXACTLY what are you doing when updating manually ...

Mostly happens on lower specs machines, with not enough RAM.