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Modeling
About Archicad's design tools, element connections, modeling concepts, etc.

"Priority Tech Support"?

TomWaltz
Participant
Has anyone actually used the "Priority Tech Support" that is part of the new Archicad subscription? If so, is it any different than the free one?
Tom Waltz
1 REPLY 1
Aaron Bourgoin
Virtuoso
This might be an odd response given that I am an ArchiCAD reseller - but from my perspective as someone who has provided tech support from Day 1 - the Subscription program affords me the ability to jump the queue when I am stumped and am unable to provide a response.

Like all new programs I found there was some confusion as to how I was to interect with the system Garphisoft has set up to do this, but having figured that out, I have been very impressed with the expedition and response from Head Office.

One client in particular has been very well served by the program in trying to solve what has been a thorny OS issue.

So, Subscrption and Priority Tech Support really does assist me to do what I do - Better.
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