"Server may not exist..." error message

[Anonymous]

After shuffling around a few shared volumes in our office, we are plagued within both ArchiCAD and Plotmaker by the following error message:

"The server may not exist or it is not operational at this time. Check the server name or IP address and try again."

Some things are obvious, such as the volume of a linked image in Plotmaker was no longer on a mounted. But after cleaning these problems up, I'm still getting the error. Hard to troubleshoot, because the message is triggered by odd, to my mind, events, such as opening attritbute manager, opening 3d window, opening Library Manager, or dragging a drawing in plotmaker.

Neither app seems to provide any clues as to where to look for the bad file reference. I have considered material texture images, recent items lists, gdl references and other sneaky things. Rather than looking through all this CRAP though, I would rather see some kind of report that tells me which reference triggered the error message.

Any ideas?

[JaredBanks]

I am having this problem too, though only on my computer (out of 8 that use ArchiCAD). Have you found a solution yet?

[Aussie John]

This has been happening for some time now. I dont have any solutions though

[__archiben]

Aussie wrote:
This has been happening for some time now. I dont have any solutions though

i have a gut feeling that it happens when a tiger-based file path type gets written into a file . . . which gives archiCAD the shits when it tries to resolve it - regardless of the system it's running in.

only a guess. it's gone from my files now (touch wood) but it pops up in some others now and then.

another hunch is that the type of file path that gets screwed up is one whereby the local network has been accessed remotely - which has happened in our case and i know could be possible in john's case (you work remote, right?) . . . what about anybody else?

~/archiben

[Aussie John]

~/archiben wrote:

Aussie wrote:

another hunch is that the type of file path that gets screwed up is one whereby the local network has been accessed remotely - which has happened in our case and i know could be possible in john's case (you work remote, right?) . . . what about anybody else?

~/archiben

Yes I work remote but I do get the same message when working over main office LAN - even over a gigabit network

[__archiben]

Aussie wrote:
Yes I work remote but I do get the same message when working over main office LAN - even over a gigabit network

my hunch is that a remote file path gets written into the file and somehow sticks around - even after saves with the local area net . . .

as i said though: hunch only!

cheers!
~/archiben

[Aussie John]

Could well be Ben.
next time I am in the main office I will check if it is a problem with non "remote" files.

[Anonymous]

We noticed these errors immediately we started using OS X 10.4 version. Only ArchiCAD and Plotmaker cause the errors, so my assumption was that the Wibu key software seems to be doing a timeout. Our old server ran 10.2.8 Server, but the new one runs 10.4 Server on a dual processor G5 with aggregated dual gigabit network connections. It doesn't matter whether we open the files from inside ArchiCAD or drag-and-drop them onto the icon. The ArchiCAd files (and all support files) reside on the server, but merely hitting the OK button will get ArchiCAD to continue with opening of the file. The drama occurs if you aren't at your desk when the message pops up, then the system times out and we get a local lock up. I wish we could get a diagnostic of some sort for the Wibu key server software to check. Are you other guys using a server version of the Wibu key, or local hardware keys?

[Anonymous]

Has this thread closed or are we still waiting for tests to be completed?

[Anonymous]

We've got the same problem here and it's escalated during the last 3-4 weeks.
The latest hotfix (build 2219) was supposed to fix the problem but had no effect.

This is really annoying and I suspect this causes additional faults.
- TW-files not accessible due to Server claiming the files are in use.
- Unable to erase files from server due to Server claiming the files are in use.
- PLN files not accessible (se enclosed img)
- LBK files can't be saved (258:access to file or file data is denied)

I would really like Graphisoft to dig in to this problem cause this is costing us lots of time, money and trust in the software.

Server is running 10.4.6, network is GB, users are on 10.4.5., all are local hardware key's.
This is not a problem in ArchiCad 8.1.