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Lingwisyer
Guru

Knowledge Base Update & Migration

Hi backend,

 

Given that Knowledge Base artictles are being migrated back off the forums, some of the articles should probably be updated with a note regarding Libpacks. From memory, there are a few articles about library objects and MVOs which are no longer valid, or at least valid without extra information / modification, such as this one...

 

Also, the search function here currently parses the Knowledge Base as well as the Forum, will this still be the case post migration?

 

Ling.

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1 Reply 1
Noemi Balogh
Community Admin
Community Admin

Hi Ling,

Thanks for the notes, I passed them to the relevant team to check on these topics. We appreciate your thoughts about our content, and I want to encourage everyone to leave a feedback on our articles. Under each article on our Support site you can mark whether the article was helpful or not. Selecting 'No' allows you to leave more details, in a similar case like this one (outdated content) you can select 'The information seems inaccurate' and leave a comment to our colleagues about the problem.

NoemiBalogh_0-1790672597095.png

 

The team is frequently checking these feedbacks, and they try to prioritize articles that received feedback from customers.

Search in the Knowledge category content will be removed for an interim period, which I know can be annoying at times, but in the long term we're working on resolving this and in overall improve the access of our written contents. I'm sorry for the inconvenince this interim period causes and thank you for your understanding.

Noémi Balogh

Staff Community Expert, Admin

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