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SOLVED!

Pop-up Command in Menu (Selecting three vertical dots) on Forum does not work.

Hi,

 

Whenever I select the there vertical dots within my posts ir other posts, none of the commands within the pop-up menu respond. I am using Safari on macOS 15.

Lee Hankins
ArchiCAD 4.5 - Archicad 28 Apple Silicon 27.3 | 28 Apple Silicon
macOS Sequoia (15.1.1)
1 ACCEPTED SOLUTION

Accepted Solutions
Solution
Noemi Balogh
Community Admin

Hi Lee,

 

There is a known issue with our platform and Safari, certain Safari updates break it, others fix the issue unfortunately. I know this is not the advice anyone wants to hear, but if you can switch to Chrome / Edge / Firefox, it could fix the issue for long term. In case of Safari, you might want to check if you can update to a newer version, but based on my experience it's hard to tell on which versions it is working and which versions it not...

 

Thank you for your understanding and sorry for the inconvenience!

Noémi Balogh

Community Expert, Admin

View solution in original post

3 REPLIES 3
Solution
Noemi Balogh
Community Admin

Hi Lee,

 

There is a known issue with our platform and Safari, certain Safari updates break it, others fix the issue unfortunately. I know this is not the advice anyone wants to hear, but if you can switch to Chrome / Edge / Firefox, it could fix the issue for long term. In case of Safari, you might want to check if you can update to a newer version, but based on my experience it's hard to tell on which versions it is working and which versions it not...

 

Thank you for your understanding and sorry for the inconvenience!

Noémi Balogh

Community Expert, Admin

Claudius
Community Manager

Finally got hold of a macOS 15 machine with Safari 18.3 to test and the three dot menus work fine for me in board and topic locations which I tested. Are you still facing problems with that today, @Lee Hankins?

Claudius Henrichs
German Community Manager
Leipzig, Germany

Hi @Claudius,

 

It seems to be working at the moment. The issue comes and goes with various macOS and iOS updates. 

Lee Hankins
ArchiCAD 4.5 - Archicad 28 Apple Silicon 27.3 | 28 Apple Silicon
macOS Sequoia (15.1.1)