continious crashes

[Ahmed_K]

Hi mates , i'm using the Archicad GH connection since 1 month, every day i encounter several crashes when i try to exchange data between GH and Archicad, ( when working on GH only all is fine)
I have all archicad updates installed and latest GH connection , same problem with Rhino 5 and 6
Any help please ?

[Ahmed_K]

Hello dkovacs
This issue is not solved yet 😕

[Daniel Kovacs]

Hi,

I am still not sure, but if I got it right, your problem is that Rhino crashes when you start the connection between the two applications, right?

The most common issue as felcunha mentioned is that another Rhino/GH add-on conflicts with the connection tool, and causes the crash. I would make sure this is not the case first.

Another very common thing is that the build number of the add-on inside GH and the add-on inside AC don't match. What you have to do, is uninstall the add-on completely, install the latest update of archicad, reinstall the add-on, and then run the installer of the update again. This way the second time the updater will also update the add-ons.

We used to have a crash that happened when the Add-on tried to verify some of its contents over the internet, and if there was no (stable) internet connection it could crash Rhino (fix #265356). That should have been fixed already in AC22 (50xx or newer), but it is possible that it resurfaced. Please make sure you have a stable internet connection when you start the connection, and if the crash happens again, see if you had any issues with the network at that time.

Please check these things first, and let me know if any of the suggestions might have helped. If not, the issue might be somewhere else.

Regards,

[Ahmed_K]

Thanks dkovacs ! i think your solution will work, i have to test it when i go back work next week, and then i'll post the result here wish you the best

[Anonymous]

The question with all crashes is always the same.

- Are the data which you are sended in the right way (Correct tree branches code)
- Did you send to much data? Begin small and then when the connection is stable send more data.
- Don't use Number Slider and change the data dynamic.