Work Environment - Troubleshooting Guide
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on 2015-07-30 02:49 PM
The External Content Menu is missing from the File menu in ARCHICAD 19 Solo edition
Issue
The External Content menu is missing from the File menu therefore the Place External Drawing command and the Drawing Manager menu is also missing from the default Work Environment.Solution
Workaround: The Drawing Manager can be accesed from the Navigator or the Organizer.Tooltips are missing
Issue
Tooltips are missing, only a small rectangle is represented when holding the cursor over a button of a palette.Cause
With custom DPI settings the tooltips aren't handled well.Solution
To fix the tooltips set back the default DPI settings in Windows.- Open Control Panel/Appearance and Personalization/Display
- Set back to default (100%) the value at Make it easier to read what's on your screen
Ctrl-Shift-Numeric Keypad Shortcuts on Windows
Issue
- Ctrl+Shift shortcuts don't work in combination with the Numeric keypad on Windows
Cause
- This is a Windows Operating System keyboard feature - if the Numlock key is activated, pressing the Shift key de-activates it. For example with the Numlock key switched on, <8> on the keypad will enter 8, while holding down Shift it'll act as the <Arrow Up> key.
Solution
- The solution is to use the normal keyboard numbers for such shortcuts on Windows.
Show Or Hide Dock
Issue
The default shortcut in ARCHICAD for 'Drag a Copy' ('Alt+Command+D') is engaged on Macintosh.Cause
The Macintosh system uses the 'Alt+Command+D' shortcut for 'Show/hide Dock'Solution
Disable or re-assign the 'Show/hide Dock' function at System Prefs / Keyboard & Mouse / Keyboard shortcuts.
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