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Setup & License forum

Cannot complete registration form on website

ElenaLizorkina
Participant

Good day! I'm trying to register myself as a student, but when I get a registration page for education license, there is no any option I can choose after "Student", except default "Choose, please", which is not an option at all and doesn't allow to pass further.Снимок экрана 2022-04-02 в 10.34.47.pngСнимок экрана 2022-04-02 в 10.35.54.png

1 REPLY 1

Barry Kelly
Moderator

It seems you are not alone.

 

https://community.graphisoft.com/t5/Setup-License-forum/i-can-t-register-as-a-student/td-p/333246

 

Do you have any local Archicad support you can contact?

Although that may be a problem if you are in Russia as your e-mail address suggests ...

 

https://community.graphisoft.com/t5/Setup-License-forum/Licence-in-Russia/td-p/332068

 

Actually I just checked and the other person having trouble also had a Russian e-mail address.

I don't think (at least I hope) that is not why you can get no further.

Many people seem to have trouble with the MyArchicad site - including myself.

Some say using a different browser can work and I saw one post where a user used his phone browser to register, and that worked.

 

As for the political situation at the moment, it is what it is, and the statement from Graphisoft says all there is to say.

Any comments made here in public will be removed - this is not a political forum.

 

Barry.

 

 


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