ecodesigner not working after hotfix 5

[Erika Epstein]

I was unable to open AC14 today and got an error message, see attached

[Erika Epstein]

It opened fine on my mac , so I did a clean install. Uninstalling I got a similar error message

[Erika Epstein]

After doing a clean install including goodies and MEP and ecodesigner I installed the library hotfixes and hotfix 4.
AC 14 opened just fine with all addons working.

After installing hotfix 5, ecodesigner did not install. I tried to reinstall it and got the attached error message.

Not good.

[Anonymous]

Is any antivirus running? I have found it will kill some .dll files on installs.

[Erika Epstein]

Thanks Michael, but the clean install was with norton disabled. I retried it just in case...

[Barry Kelly]

Erika wrote:
After doing a clean install including goodies and MEP and ecodesigner I installed the library hotfixes and hotfix 4.
AC 14 opened just fine with all addons working.

After installing hotfix 5, ecodesigner did not install. I tried to reinstall it and got the attached error message.

Not good.

This error message just means that Ecodesigner is for a build before the latest hotfix.
You just need to run hotfix 5 again after installing Ecodesigner.
I had the same problem yesterday with VBE14.
ran the hotfix again and all was fine.

As for your other messages I am not sure but I have had the situation in the past where the antivirus software suddenly quarantines a file in the Archicad program folder because it wrongly believes it to be a virus.
You could check you quarantine logs to see if anything has happened.

Then it is a matter of telling the antivirus to ignore that file (and then restore it or reinstall Archicad) or tell the antivirus software developers the problem and hope they can adjust their antivirus profiles.

Barry.

[Erika Epstein]

Hi Barry, thanks for the thoughts, but it turns out to be a bug I reported earlier rearing its ugly head. If you have more than one version of AC15 you cannot chose which to update with ecodesigner. I have both the INT and the US version installed. Once it installed to INT I cannot get the US version to update