BIMcloud basic backup scripts in Catalina or Big Sur

[Erik Wallen]

Hi.

I can't get the scheduled backup scripts according to http://download.graphisoft.com/ftp/techsupport/downloads/BIMcloud/IH/Backup_Guides/BIMcloud_Basic_22... to work in Mac OS Catalina or Big Sur. Has worked fine in previous version of Mac OS. Anyone know why it no longer works?

Thanks in advance.
Erik

[SeRohde]

Hello Erik,

could you look up your BIMcloud basic Build Version?

PDF Page 5 "Run the backup with scripts"
Are the paths settings in the .sh file correctly setup? [line 4-11]

PDF Page 6-7 "Schedule Mac Backup Scripts to Run Unattended"
Are the plist files setup correctly? (trigger, ownership etc)

Maybe this applys too:
https://helpcenter.graphisoft.com/knowledgebase/118793/

[Erik Wallen]

Hello

- The BIMcloud version is 25.0.184.1902
- The paths is correct. When I run the script from terminal everything works fine.
- The plist-file file is setup correctly (according to the PDF) but I guess somthing is wrong whit the permissions when it runs scheduled)
- Everyting is setup liked the knowledbase-link you sent.

I have tried to give the script full disk access but it doesn't help.
Any other suggestions?

Thanks!

[SeRohde]

Erik,

I was checking the Link you provided and noticed something:
Within the PDF are Links with scripts which refer to themselves as v22.

So I went to: https://helpcenter.graphisoft.com/knowledgebase/52663/ and clicked on BIMcloud Basic Backup Guide from version 2020.2
http://dl.graphisoft.com/ftp/techsupport/documentation/BIMcloud_Backup_Guide/BIMcloud%20Basic%20Back...

These seem to be more "up-to-date" and the scripts refer to themselves as v24

v24MacServerAndManagerBkUp:
http://dl.graphisoft.com/ftp/techsupport/documentation/BIMcloud_Backup_Guide/v24MacServerAndManagerB...

MacScheduleBackupScriptsWithPlistFiles
http://dl.graphisoft.com/ftp/techsupport/documentation/BIMcloud_Backup_Guide/MacScheduleBackupScript...

I have not found the time yet to compare the v22 scripts with the v24 scripts but I would give them a try. Maybe they are still not the right ones - In this case someone who owns a Mac might help. I don't have one here.

Cheers,
S.

[Erik Wallen]

Hello

I have used the script for 24 (shared wrong link).
The scripts work perfectly when I run it from the terminal, so there is nothing wrong with the script itself. It is the scheduling and the permissions when the script runs automatically that should be problem.

[SeRohde]

Erik wrote:
- The plist-file file is setup correctly (according to the PDF) but I guess somthing is wrong whit the permissions when it runs scheduled)

Outline of scheduling a script to run on macOS:
1.Createa plistfile that configures the time and environment in which the backup script will run.
2.Give correct ownership for the plist file
3.Locatethat plist file appropriately on the computer.
4.Start/Stop the daemon (background process) that runs the script on its schedule.

So lets focus on the plist-file. Lets say the Daily Script (com.example.BkUpDaily_v24.plist)

(1) Check Path and Filename. Check in the xml Code <key>Label</key> and <key>ProgramArguments</key>

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
  <key>Label</key>
  <string>com.example.BkUpDaily</string> <!-- OR com.example.BkUpDaily_v24 -->

  <key>ProgramArguments</key>
  <array>
	<string>/BSBkupScripts/backupscript.sh</string> <!-- Path? v24MacServerAndManagerBkUp.sh -->
  </array>
.
.
.

(2) ownership is? =root?
PDF says: sudo chown root:wheel “/Path/To/The/example.plist”

sudo chown root:wheel "/Path/To/The/com.example.BkUpDaily_v24.plist"

(3)
~/Library/LaunchAgents for testing
/Library/LaunchDaemons for production

(4) load/run/unload the script deamon
sudo launchctl load /Library/LaunchDaemons/Example.plist
launchctl load ~/Library/LaunchAgents/Example.plist

sudo launchctl unload /Library/LaunchDaemons/Example.plist
launchctl unload ~/Library/LaunchAgents/Example.plist

[Erik Wallen]

I have checked and double checked all the .sh and .plist file and everything is fine.
I have also done everthing mentioned above and it doesn't help.
As I have mentioned before I think there is somthing wrong whit permissions.
Has anyone got the schedule to work at Catalina or Big Sur?

[Ole]

Erik wrote:
As I have mentioned before I think there is somthing wrong whit permissions.
Has anyone got the schedule to work at Catalina or Big Sur?

Hi Erik,
I just got it to work. Here is how I did it, maybe that helps you:

- I use Lingon.app (https://www.peterborgapps.com/lingon/) for scheduling on macOS. That way I don't have to edit .plist files my self

- in the FAQs for Lingon on the above website, there is a section "Why doesn’t my job run properly in 10.15 Catalina and later?"

- I used the "Build as App” tip mentioned there. In Lingon, use Command-K to open "v24MacServerAndManagerBkUp.sh", then klick "Build an app" button. Save somewhere

- Afterwards, head to System Settings / Security / Privacy and give "Full Disc Access" to the new app.

That seems to have done the trick. Requires Lingon.app, though.

I believe the problem is, that a .sh script called from the .plist cannot get the required permissions.

Hope that helps.

[SeRohde]

Good to hear. Thank you for providing your solution.