Can't get BIM Server to work

[Anonymous]

I am upgrading from 12 to 19 (yes a big leap). I can't get BIM server to work. I have tried to install it on our server running windows server 2011 and when that wasn't working, a windows 7 workstation. I was on the phone with Graphisoft support and he verified all my settings looked good. Whenever I try to share a project I get a message box saying "Connection to the server ["Server name"] cannot be established. Try to reopen this Project when the server is online." When I test the connection in the sharing dialog box, it says "bim server is accessible". I get the same message for both BIM servers. Help!

[Anonymous]

Figured it out. It didn't like my location for project files and libraries. Used the default locations and it worked fine. A lot of frustration for a simple fix. Isn't that how it normally goes, though?

[Laszlo Nagy]

Brian,

Congrat on solving your issue without help.
For future reference to anyone facing a similar case: could your post the location that the BIM Server didn't like? Did it have a character in the path that was not allowed?