Can't see other user on teamwork

[Anonymous]

Since two weeks we are not able to see other user on the project. Anyone have a idea about the problems.

Thanx

[dhaval7shah]

aaron wrote:
We had same problem and received the advice below which fixed it.

The Mailboxes.db is damaged. You have to delete it:
- Go to the server manager
- Stop the server
- Go to Program Files/Graphisoft/BIM Server/BIMcloud server 18/Mailboxes folder, and delete the Mailboxes.db file
- Go back to the server manager
- Start the Server

This should fix the communication issues.

Thank you very much Aaron, we could solve the problem following your steps.

[justdhruv]

we are on Bimserver 20. This solution worked for us.