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En Masse Design
Newcomer

Office Knocked Offline in Rotation

We're an office of roughly 13, trying to make the transition from Autodesk to ArchiCAD. Myself and a few others have been working in ArchiCAD more so lately, whether it be because of experience with the program or picking it up. Regardless, while only a few people are usually on ArchiCAD teamwork at a time, we appear to have one person at a time getting knocked offline. I don't think that it affecting one person at a time is more than a coincidence, but while in teamwork we will send and receive like normal but randomly it will cease to work, claiming the server cannot be reached and we get knocked offline. Then when we run a diagnostic, it says it cannot reach any known addresses. We've tried clearing cache data, restarting, etc., but this continues to happen. Looking for some help on this one.


Teamwork Failure.png

 

2 Replies 2
Sefa Yakut
Enthusiast

Hello,

 

Which version of BIMCloud are you using? BIMCloud Basic or BIMCloud SaaS?

Laszlo Nagy
Community Admin
Community Admin

You can also refer to the following thread where user were discussing these error messages at great length:

 

https://community.graphisoft.com/t5/Teamwork-BIMcloud/BIMcloud-warnings-are-getting-out-of-control/m...

 

Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac29

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