AI Visualize Rendering Issue in AC28

[iggiv]

Dear Community,

I’ve been trying to create a rendering of a 3D window using AI Visualize in AC28 for the past three days, but I haven’t had any success. Has anyone else experienced similar issues?

After some time, I receive a message stating that I currently do not have a valid license.

If anyone has tips or guidance on how to resolve this, I’d greatly appreciate it! I previously enjoyed using this tool in AC27 and found it extremely helpful.

Thank you for your time and support!

Kind regards,

USING: ArchiCad 28, OSX 15.2, Power Book Pro 2023

[iggiv]

I am having some issues with VISOID too,

[Barry Kelly]

As you can see in the message (and from many other posts in this forum) you must have an Archicad subscription cloud license or and educational license.

SSA/Forward licenses will not work.

I am assuming you do not have a collaboration subscription cloud license?

Barry.

[Karl Ottenstein · Accepted solution]

Here’s the thread Barry referred to.

https://community.graphisoft.com/t5/Licensing/Valid-license-required-to-run-AI-visualizer-I-assume-I...

[iggiv]

Karl,

Thank you very much for your response. And happy new year.

It seems, as I understand it, that my license provides upgrades to future versions of AC but does not include an additional license to use the AI Visualizer.

Unfortunately, I will need to wait until next week for my reseller to become available to determine what kind of upgrade I need.

Thank you again. It seems I’ll have to hold on a little longer.

Best regards,

[Karl Ottenstein · Accepted solution]

You're welcome... but it is not an additional license... it is a totally different one.  If you have a standard license under a software maintenance agreement - now called a Perpetual License - you cannot run the AI Visualizer, or any future cloud based features.  You must convert your license and SSA payment plan to a subscription plan which provides the additional features... at a cost and a loss in future flexibility.   This thread is incredibly long... but you will want to read some of the information here:

https://community.graphisoft.com/t5/General-discussions/Next-phase-of-subscription-transition-announ...

[iggiv]

I have contacted my reseller and come to the conclusion that I will wait until March when my license expired to move to a new license.

Can wait to March