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Cinerender Error message Archicad

live
Participant

Hello,

I’m currently working on a project for my exam, and I’ve encountered an issue that I need help resolving as soon as possible.

In the surface palette when switching to cinerender settings the previews stay black and I get an error message saying: "Cinerender my Maxon add-on has unexpectedly stopped working. Archicad should be restarted."

I get the same error message when trying to render a 3D view. I have already tried repairing Archicad 27 and updating to the latest version (28), but unfortunately, nothing has worked. I have also been unable to find a solution online.

I have the education license.

This issue did not exist previously, it unexpectedly appeared one day while I was attempting to change the color of an object and apply a surface.

Thank you in advance for your support.

 

Operating system used: Mac Apple Silicon

3 REPLIES 3
Lingwisyer
Guru

Check that AC is using your GPU?

AC22-23 AUS 7000Help Those Help You - Add a Signature
Self-taught, bend it till it breaksCreating a Thread
Win11 | i9 10850K | 64GB | RX6600 Win10 | R5 2600 | 16GB | GTX1660

yes that’s all good, is there anything else I can try?

 

thanks for the reply!

q7poker
Beginner

It doesn't work for me either.

Képernyőfotó 2024-10-27 - 4.27.46.png

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