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3 weeks ago - last edited 2 weeks ago by Karl Ottenstein
Hello,
I’m currently working on a project for my exam, and I’ve encountered an issue that I need help resolving as soon as possible.
In the surface palette when switching to cinerender settings the previews stay black and I get an error message saying: "Cinerender my Maxon add-on has unexpectedly stopped working. Archicad should be restarted."
I get the same error message when trying to render a 3D view. I have already tried repairing Archicad 27 and updating to the latest version (28), but unfortunately, nothing has worked. I have also been unable to find a solution online.
I have the education license.
This issue did not exist previously, it unexpectedly appeared one day while I was attempting to change the color of an object and apply a surface.
Thank you in advance for your support.
Operating system used: Mac Apple Silicon
3 weeks ago
Check that AC is using your GPU?
AC22-23 AUS 7000 | Help Those Help You - Add a Signature |
Self-taught, bend it till it breaks | Creating a Thread |
Win11 | i9 10850K | 64GB | RX6600 | Win10 | R5 2600 | 16GB | GTX1660 |
2 weeks ago
yes that’s all good, is there anything else I can try?
thanks for the reply!
2 weeks ago - last edited 2 weeks ago by Barry Kelly
It doesn't work for me either.