Cinerender Tree Transparent Plane Reflecting

[Anonymous]

In Cinerender, I am getting the transparent plane of the Deciduous Tree 18 object set to use an image bitmap reflecting on water.

I have seen people with issues of seeing the transparent plane of the Deciduous Tree 18 object, but I have never seen this issue brought up before. I also have my settings set up in the link below when the transparent plane is seen.
http://helpcenter.graphisoft.com/troubleshooting/3d-modeling/texture-overwrite-fails/#Trasnparent_pl...

Please see the attached image. Anyone else encountered this problem?

[matthewjj]

Does this happen with both the Physical and Standard engine?

[Anonymous]

Yes, happens with both and happens every time even when playing with the setting at the link in my last post.

[Anonymous]

Can anyone else chime in?

[Anonymous]

Hello,
I just saw your issue there, looking for another problem..
I would ask you to verify you created a regular alpha channeled image of the tree (not just black/white jpg, but a tiff or png with alpha trace),
and then to apply it in Alpha channel of the texture, and not in the opacity channel.
did you do that already.
good luck
bye