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2020-02-13 03:57 PM - last edited on 2023-05-11 11:48 AM by Noemi Balogh
Solved! Go to Solution.
2020-02-18 11:42 PM
Steven wrote:Hi Steven,
Please send me a PM with the link and I'll send you files.
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2020-02-18 08:05 AM
2020-02-18 08:43 AM
2020-02-18 10:09 AM
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2020-02-18 02:56 PM
BoldArch wrote:Thanks Nathan! That works, but it does (expectedly I guess) create a TON of separate layers. Is there a way to merge some of these? Can you delete things as well, or do you just turn them off?
Hi Steven,
Can't help on the first issue, but for your second one, the key is in the DirectLink settings when in ArchiCAD.
See below snapshot. Make sure the "Merge" setting is set to "No merge", otherwise it will merge all similar surfaces as you are experiencing.
Twinmotion DirectLink settings.jpg
2020-02-18 03:00 PM
mnguyen wrote:Hi Minh. I've attached the settings I'm using. Also, I've attached some views from ArchiCAD. In this specific project, we have complex profiles which create classic columns and crown moulds. You can see the views from Twinmotion, which do not accurately represent the mouldings at all.
Hi Steven,
Thank you for sharing the issue here and I am sorry about the experience!
I have asked our Twinmotion expert whether he had any missing object/element when transferring to Twinmotion, but unfortunately, we have never experienced such issue before. We think that this might be file-related. Therefore, in order to investigate further, I'm wondering if you could share the file with us for a closer look, along with the DirectLink settings you used for exporting?
Let me know here in the thread or via PM, I can get you a special link to securely send the file to us if needed.
Thank you very much! And thank you all for your opinion regarding this topic!
Have a great day to all!
Best regards,
Minh
2020-02-18 03:01 PM
2020-02-18 03:06 PM
mnguyen wrote:Please send me a PM with the link and I'll send you files.
Hi Steven,
Thank you for sharing the issue here and I am sorry about the experience!
I have asked our Twinmotion expert whether he had any missing object/element when transferring to Twinmotion, but unfortunately, we have never experienced such issue before. We think that this might be file-related. Therefore, in order to investigate further, I'm wondering if you could share the file with us for a closer look, along with the DirectLink settings you used for exporting?
Let me know here in the thread or via PM, I can get you a special link to securely send the file to us if needed.
Thank you very much! And thank you all for your opinion regarding this topic!
Have a great day to all!
Best regards,
Minh
2020-02-18 11:42 PM
Steven wrote:Hi Steven,
Please send me a PM with the link and I'll send you files.
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2020-02-19 02:45 PM
mnguyen wrote:
For the first issue, it doesn't look like there are missing elements, but rather they were not exported properly. My suggestion is to untick the option "Optimize the geometry. This tends to cause problems with the element's geometry when transferring to Twinmotion, therefore we advise to turn it off for a correct export.