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BIMx Known Issues

The compatibility of the BIMcloud integrated BIMx web viewer A recent BIMcloud as a Service update has enhanced the workflow and integrated the well-known BIMx Web Viewer right inside BIMcloud! This interesting improvement offers you the ability to e...

BIMx Uploader FastLogger folder location

It is required to close all sessions before collecting the logs. Windows: C:\Users\\GRAPHISOFT\BIMxUploader\ macOS: System drive/Users//Library/Application Support/GRAPHISOFT/BIMxUploader/ to find the Library folder on macOS, press the option key in ...

How to Collect Logs from BIMx Mobile Application

Sometimes it may occur that your BIMx application is not able to connect to a BIMcloud or a BIMcloud as a Service tenant. In this case, if you ask your support team for help, your BIMx log files will make it easier to solve the problem. This article ...

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Graphic Override - Troubleshooting Guide

With this feature, you can display the elements in any model view according to a customised graphical definition, to easily communicate the design to everyone involved. Use Graphic Overrides to create thematic drawings in a semi-automatic way. You do...

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Rendering - Troubleshooting Guide

Known Issues Transparent plane is visible on render of tree Affected version: 18 and newer | Severity: workaround applicable | ID: 174176 Issue The plane of the new tree object is visible with standard engine where there is no modeled background. Cau...

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