Hi Minh, Yes, I do have two anti-virus programs (bitdefender and Cleanmymac). I have disabled them and rebooted the laptop, but still getting the same error/connection-refusal message when trying to access the Graphisoft ID portal. Billerwell

mnguyen wrote: Dear Billerwell, Thank you for the screenshot! As I can see in the hosts file, it contained some entries that block the connection to our server to confirm the license. Please remove every line that starts after "::1 localhost", then p...

Hi Minh, Thank you for the process. I removed everything after "::1 localhost" and saved as stated, but nothing changed and am still seeing the same result. I have restarted the laptop and still not able to access the Graphisoft login page. Billerwel...

Hi There, I am having a similar problem. I am a new user and am setting up Archicad 24 on my Macbook Pro running MacOS Mojave 10.14.3 However, I am unable to access the https://graphisoftid.graphisoft.com/?app=GRAPHISOFT#/register/3/https%3A%2F%2Fgra...