Hey there. Did you ever get anywhere with this? I'm running into the same boat with v29. So far support has confirmed that my key type is correct and it should work, however it just kind of... doesn't. I'm about out of options as far as what I can see and still waiting on su...

Hey there. Just wondering - did you ever get anywhere with this? I know this is a ways after your initial post but it came up in a search... I'm in the same boat with v29 and struggling. So far support hasn't offered much insight other than confirming that my key type is cor...