No you do not have to reinstall archicad as it is the same computer. Only reinstall Enscape following what they say. no APPLE USER best of luck !

Hiit worked ONLY for me with a new user and no Apple user account at all. Just a blank Apple account . The problem was the Apple user account. If this can help.now I have to switch users to use Enscape. thanks Paola

I sent a request to Enscape and after some briefs, non helping solutions, I still have to hear again from them. I think they are trying to figure out and not answering at all! Quite disappointing to see that there are so many people in the same situa...

Same here ! Mac book pro M3 archicad 27 and escape 4>0 is not opening...flashing and then disappearing