Hi Ling, the phone service will cover WA AEST until 2pm, but you can Submit a Request for product support at the Graphisoft Support Website, your ticket will then be assigned to agents within your time zone, or to the next available expert. https://support.graphisoft.com/

Hi! The Graphisoft global zendesk wont be accessible for our region until Tues Sept 15th 2026. Please submit tickets as normal process until then. Thanks!