Communication_Manager add-on crash (Archicad 25 - 3011)

[gunners6522]

When testing the Communication_Manager example add-on in Archicad 25 version 3011, the add-on crashes when choosing the option "Save External Files as DWG". The add-on crashes inside "Do_CallExternalSaveAsDWG" when making the call: ACAPI_Command_Call (&mdid, 'GDCO', 1, parHdl, nullptr, false); // get default translator

The exception is an access violation happening in InputOutput.dll.

Has this issue been reported before? The command call is for the "DWG/DXF Input/Output" add-on. I have my own add-on, which relies on calling the "DWG/DXF Input/Output" add-on. It works for Archicad 22, 23 and 24, but crashes in Archicad 25.

[Tibor Lorantfy]

Hi,

This issue was already reported (DEF-2930) and we have already fixed it in build AC25 3506 (Update 2).

So the bugfix will be released soon.

[dushyant]

Where is this update (AC25 3506) available? It doesn't show up on checking for updates from Archicad 25. It's also not available here: https://graphisoft.com/resources-and-support/downloads?localization=INT&type=AC&version=25  -- the latest update for AC25 there is build 3011.

[Tibor Lorantfy]

It's not published yet, I still don't know the release date of the next AC25 update.
I ask for you patience. Thank you!

[dushyant]

Ok, thanks.

[Martin Jules]

@Tibor Lorantfy could you ask Graphisoft to work on a contingency plan so that the company can help its specific subscribers who have some specific issues with Archicad, but need immediate solutions since their own clients can't wait for them?

[Martin Jules]

@Tibor Lorantfy The following link includes an Archicad subscriber who also needs an urgent solution for a specific issue with Archicad. It appears he is a new subscriber. Here's the link: 

https://community.graphisoft.com/t5/Design-forum/Archicad-25-crashes/m-p/309099#M155120

I know you can help him resolve this issue, and I would appreciate if your efforts could help him stay with Archicad. Because of that, I think he would also be a sustainable subscriber for Graphisoft.